- Self-Collection: Free pickup is available from Rotary House of Friendship, Lavelle Road, Bengaluru during office hours on working days between 11am – 5pm. A prior appointment is required. Collection must be done within 7 business days of confirmation.
- Within Bengaluru: Delivery is available at a nominal charge (₹500–₹1,000 depending on size/weight).
- Outside Bengaluru: Buyers must arrange and pay for their own courier/logistics provider. RCB will pack the oredr (as is) and hand over to the designated courier.
- Sculptures & Heavy Works: Special handling charges may apply; buyers may need to arrange custom transport.
- Insurance: Shipping is uninsured by default. Buyers may request insurance at their own cost, to be arranged separately. We are NOT responsible for any damage during shipping.
- Timelines: Delivery timelines vary depending on location, courier availability, and creator submission.
- Tracking & Responsibility: Once shipped, buyers receive a tracking ID for real-time updates. We are not liable for delays caused by courier companies, customs authorities, or natural events beyond our control.
- Shipping and delivery depend on the courier, mode of transport, and the shipping destination from Bengaluru. In normal scenario it will take 5-7 days after placing the order or arranging a pickup courier from customer side.
